Shipping policy
Shipping Policy
Thank you for shopping with GreenHarvest Market. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.
GreenHarvest Market is operated by TIDAL WHOLESALE LLC.
Order Processing Time
Orders are usually processed and shipped within 5 business days after payment is successfully received.
Orders are not processed or shipped on weekends or public holidays. During busy seasons, holidays, or periods of high order volume, processing times may be slightly longer.
Shipping Area
GreenHarvest Market currently ships orders within the United States. We do not currently offer international shipping.
Estimated Delivery Time
After your order has been shipped, estimated delivery time is usually 2–15 business days.
Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, carrier delays, or other circumstances outside our control.
Shipping Fees
Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you may receive a shipping confirmation email with tracking information, if tracking is available for your order.
Please allow time for the carrier to update tracking details after the package has been shipped.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
GreenHarvest Market is not responsible for delayed, lost, or returned packages caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at faronguidera39@hotmail.com. We will do our best to help, but we cannot guarantee changes after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us at faronguidera39@hotmail.com with your order number and details of the issue.
For damaged packages, please include clear photos of the product, packaging, and shipping label so we can review the issue.
We may assist with a replacement, refund, or claim review depending on the situation and carrier information.
Seed Product Notice
Seeds are natural products and should be stored in a cool, dry place after delivery. GreenHarvest Market is not responsible for damage caused by improper storage after the order has been delivered.
Contact Information
If you have any questions about shipping or delivery, please contact us:
GreenHarvest Market
TIDAL WHOLESALE LLC
271 W SHORT ST STE 410
LEXINGTON, KY 40507
United States
Email: faronguidera39@hotmail.com
Phone: +1 (607) 321-4940